Privacy Policy

Last Updated: May 2024

This Privacy Policy explains how vitaledgemd.org collects, uses, stores, processes, discloses, and otherwise handles information when you interact with vitaledgemd.org, its websites, applications, products, physical locations, communications, content, features, subscriptions, transactions, and other services.

For purposes of this Privacy Policy, the websites, products, applications, physical locations, and services operated by or on behalf of vitaledgemd.org are collectively referred to as the "Services."

By accessing or using the Services, you acknowledge that you have reviewed this Privacy Policy. Where permitted by applicable law, your continued use of the Services constitutes your acceptance of this Privacy Policy and any updates to it.

This Privacy Policy is intended to provide a general description of our information practices. Additional notices, disclosures, agreements, or policies may apply to particular products, services, locations, transactions, or jurisdictions.

1. Scope of This Privacy Policy

This Privacy Policy applies to information collected through or in connection with the Services, including information collected:

Through websites, applications, software, and online platforms
Through online stores, checkout pages, and payment processes
When you create an account or purchase a product or service
When you register for a course, event, webinar, membership, or subscription
When you communicate with customer service, sales, or support
Through email, telephone calls, text messages, chat, or social media
At physical offices, stores, events, or other business locations
Through advertisements, referral programs, affiliates, and business partners
From third-party services, public sources, and commercially available databases
When you participate in surveys, promotions, contests, giveaways, or research

This Privacy Policy does not necessarily apply to third-party websites, applications, services, or platforms that are not controlled by vitaledgemd.org, even if they are linked to or accessible through the Services.

2. Information We May Collect

Depending on how you interact with the Services, vitaledgemd.org may collect, receive, process, or maintain the following categories of information.

A. Contact and Identification Information

This may include:

Name
Username
Account identifier
Email address
Mailing address
Billing address
Shipping address
Telephone number
Mobile phone number
Company name
Job title
Social-media profile information
Other identifying or contact information you provide

B. Account and Authentication Information

This may include:

Login credentials
Passwords
Security questions
Account preferences
Subscription information
Account activity
Authentication tokens
Records associated with your account

C. Transaction and Commercial Information

This may include:

Products or services purchased, considered, or requested
Order history
Subscription history
Shopping-cart activity
Payment status
Refunds, credits, discounts, and promotions
Customer-service records
Purchase preferences
Information relating to business transactions

Payment-card and financial information may be collected directly by vitaledgemd.org or processed by third-party payment processors. Third-party payment processors may handle payment information under their own privacy policies and terms.

D. Communications and Submitted Content

This may include information you provide through:

Emails
Telephone calls
Text messages
Support tickets
Contact forms
Surveys
Reviews
Testimonials
Comments
Chat messages
Social-media messages
Uploaded files
Photographs
Videos
Audio recordings
Voice messages
Documents
Prompts, instructions, questions, and other submitted content

Telephone calls, video calls, chats, and other communications may be monitored, recorded, stored, transcribed, or analyzed where permitted by applicable law.

E. Technical and Device Information

This may include:

Internet Protocol address
Browser type
Device type
Operating system
Device identifiers
Mobile advertising identifiers
Referring website
Pages viewed
Links clicked
Search activity
Access dates and times
Session information
Application activity
Crash reports
Performance data
Network information
Approximate location derived from an Internet Protocol address
Other diagnostic or technical data

F. Location Information

Depending on the Services you use and the permissions you provide, vitaledgemd.org may collect approximate or precise location information.

You may be able to limit location collection through your browser, device, or application settings. Disabling location access may prevent certain features from functioning properly.

G. Professional, Business, and Employment Information

This may include:

Employer
Business name
Industry
Professional background
Business interests
Job title
Employment history
Professional licenses
Business contact information
Information submitted in connection with employment, contracting, vendor, or business opportunities

H. Sensitive Information

In limited circumstances, vitaledgemd.org may collect information considered sensitive under applicable law, including when you voluntarily provide it, when it is necessary to complete a transaction, or when it is required to provide requested Services.

You should not provide sensitive, confidential, regulated, or legally protected information unless it is necessary, authorized, and specifically requested.

I. Information Collected at Physical Locations

When interacting with a physical business location, vitaledgemd.org may collect information through:

Point-of-sale systems
Appointment records
Sign-in forms
Security systems
Video surveillance
Access-control systems
Wi-Fi systems
Customer-service interactions
In-person purchases or consultations

J. Information About Other People

You may provide information relating to another person, such as a shipping recipient, business contact, employee, customer, family member, or referral.

By providing information about another person, you represent that you have authority to provide the information and to permit its processing as described in this Privacy Policy.

K. Inferences and Derived Information

vitaledgemd.org may create inferences, classifications, predictions, preferences, profiles, or other derived information based on information collected through the Services.

L. Aggregated and Deidentified Information

vitaledgemd.org may create aggregated, anonymized, or deidentified information that does not reasonably identify an individual.

To the extent permitted by law, aggregated and deidentified information may be used, retained, disclosed, licensed, commercialized, or otherwise processed for any lawful purpose.

3. Sources of Information

vitaledgemd.org may obtain information from:

You directly
Your devices and browsers
Your interactions with the Services
Payment processors
Hosting providers
Analytics providers
Advertising networks
Social-media platforms
Marketing partners
Affiliates
Referral partners
Business customers
Employers
Service providers
Contractors
Data providers
Publicly available sources
Government records
Commercially available databases
Other third parties permitted by law

vitaledgemd.org may combine information received from different sources and use the combined information as described in this Privacy Policy.

4. How We May Use Information

To the extent permitted by applicable law, vitaledgemd.org may use information for the following purposes:

To operate, maintain, improve, personalize, and expand the Services
To provide products, services, subscriptions, courses, memberships, or content
To process payments, orders, transactions, renewals, returns, and refunds
To create, maintain, secure, and manage accounts
To communicate with you
To provide customer service, technical support, onboarding, and training
To respond to inquiries, requests, complaints, and feedback
To deliver transactional, administrative, informational, and promotional communications
To advertise and market products, services, and offers
To personalize content, recommendations, advertisements, and experiences
To operate loyalty, affiliate, referral, incentive, and promotional programs
To conduct analytics, research, testing, and product development
To understand customer behavior and improve business operations
To train personnel, systems, models, and technologies
To develop new products, services, features, and business opportunities
To detect, investigate, prevent, and address fraud, misuse, security incidents, and unlawful activity
To enforce agreements, policies, and legal rights
To protect the rights, property, safety, and interests of vitaledgemd.org, its users, customers, personnel, partners, and others
To comply with laws, regulations, court orders, subpoenas, governmental requests, and legal obligations
To establish, exercise, investigate, or defend legal claims
To complete a merger, financing, sale, acquisition, restructuring, bankruptcy, or other business transaction
For any purpose disclosed when the information is collected
For any other lawful purpose with your consent or as otherwise permitted by law

Where permitted by law, vitaledgemd.org may use information for purposes that are reasonably related to or compatible with the purposes described in this Privacy Policy.

5. Automated Systems and Artificial Intelligence

The Services may use artificial intelligence, machine learning, automated systems, algorithms, or third-party technology providers.

These technologies may be used to:

Generate or analyze content
Respond to questions
Provide recommendations
Personalize the Services
Improve products and services
Detect fraud, abuse, or security threats
Moderate content
Automate business processes
Analyze communications
Provide customer support
Conduct research, testing, and development

Information, prompts, communications, uploaded materials, and other content submitted through the Services may be processed by technology providers that assist vitaledgemd.org.

You should not submit confidential, proprietary, sensitive, regulated, or personally identifiable information to an artificial-intelligence feature unless you are authorized to do so and the information is necessary for the requested service.

Automated outputs may be inaccurate, incomplete, or unsuitable for a particular purpose. You are responsible for reviewing and evaluating outputs before relying on them.

6. How We May Disclose Information

To the extent permitted by applicable law, vitaledgemd.org may disclose information to the following categories of recipients.

A. Service Providers and Contractors

vitaledgemd.org may disclose information to vendors, contractors, consultants, and service providers that support business operations, including providers of:

Hosting
Cloud storage
Software
Payment processing
Order fulfillment
Shipping
Customer service
Communications
Email delivery
Text messaging
Analytics
Advertising
Marketing
Data management
Security
Fraud prevention
Accounting
Legal services
Professional services
Artificial intelligence
Automation
Technical support

B. Affiliates and Related Businesses

vitaledgemd.org may disclose information to current or future affiliates, subsidiaries, parent companies, commonly controlled businesses, related entities, and joint ventures.

C. Business Partners

vitaledgemd.org may disclose information to business partners, promotional partners, referral partners, affiliates, resellers, distributors, sponsors, and other parties involved in providing or promoting products or services.

D. Advertising and Analytics Partners

Depending on the Services and applicable law, vitaledgemd.org may disclose identifiers, device information, browsing activity, commercial information, and related information to analytics providers, advertising networks, social-media platforms, and marketing partners.

E. Business Customers

When vitaledgemd.org provides Services on behalf of a business customer, information may be disclosed to that business customer in accordance with the applicable agreement and instructions.

F. Legal, Safety, and Enforcement Purposes

vitaledgemd.org may disclose information when it believes disclosure is appropriate or necessary to:

Comply with applicable law
Respond to a subpoena, court order, warrant, legal process, or governmental request
Enforce agreements, rights, and policies
Investigate suspected violations
Prevent fraud, abuse, illegal activity, or security threats
Protect the rights, safety, property, or interests of vitaledgemd.org or others
Establish, exercise, or defend legal claims

G. Business Transactions

vitaledgemd.org may disclose, transfer, assign, or provide access to information in connection with an actual or proposed:

Merger
Acquisition
Investment
Financing
Reorganization
Restructuring
Joint venture
Sale of assets
Sale of a business
Bankruptcy
Insolvency
Change of control
Due-diligence process
Similar corporate transaction

Information may be transferred as a business asset as part of such a transaction.

H. At Your Direction or With Your Consent

vitaledgemd.org may disclose information when you request, direct, authorize, or consent to the disclosure.

I. Publicly Available Content

Information you submit through public areas of the Services may be visible to other users or the public.

Public submissions may be copied, indexed, stored, distributed, republished, or used by others. vitaledgemd.org is not responsible for how third parties use information you make publicly available.

J. Mobile Information

Mobile phone numbers, SMS opt-in information, and text-messaging consent information will be handled as described in the "Mobile Phone Numbers and Text Messaging" section of this Privacy Policy.

7. Sale, Sharing, Targeted Advertising, and Cross-Context Behavioral Advertising

Depending on the Services, technologies used, and applicable law, certain disclosures to advertising, analytics, or business partners may be considered a "sale," "sharing," "targeted advertising," or "cross-context behavioral advertising."

Where required by applicable law, vitaledgemd.org will provide legally required methods for requesting that certain information not be sold, shared, or used for targeted advertising.

Not all disclosures of information constitute a sale or sharing under applicable law. Disclosures to service providers, processors, contractors, and other parties acting on behalf of vitaledgemd.org may be excluded from these definitions.

Mobile phone numbers and text-message opt-in information will not be sold or shared in a manner inconsistent with the "Mobile Phone Numbers and Text Messaging" section of this Privacy Policy.

8. Cookies and Similar Technologies

vitaledgemd.org and third parties may use cookies, pixels, tags, software-development kits, local storage, scripts, web beacons, device identifiers, and similar technologies.

These technologies may be used to:

Operate and secure the Services
Remember preferences
Maintain sessions
Authenticate users
Process transactions
Measure traffic and performance
Analyze user behavior
Personalize content
Deliver advertisements
Measure advertising effectiveness
Detect fraud and misuse
Improve products and services

You may be able to manage cookies through browser settings, device settings, or a cookie-preference tool made available through the Services.

Blocking or deleting cookies may affect the availability, operation, or functionality of the Services.

9. Do Not Track and Global Privacy Control

Some browsers offer "Do Not Track" settings. Because there is not a universally accepted standard for responding to Do Not Track signals, vitaledgemd.org may not respond to such signals unless required by applicable law.

Where required by applicable law, vitaledgemd.org will process recognized opt-out preference signals, such as Global Privacy Control signals, in accordance with applicable requirements.

10. Email and Marketing Communications

vitaledgemd.org may send transactional, administrative, informational, service-related, and promotional emails.

You may request to stop receiving certain promotional emails by using the opt-out instructions included in the message or by contacting hello@vitaledgemd.org.

Even after opting out of promotional communications, vitaledgemd.org may continue to send non-promotional communications relating to transactions, accounts, security, customer service, legal notices, or other business matters.

11. Payments and Financial Transactions

Payments may be processed by third-party payment processors.

When a third-party payment processor handles a transaction, information submitted to that processor may be governed by the processor's privacy policy and terms.

vitaledgemd.org is not responsible for the privacy, security, availability, or conduct of third-party payment processors.

vitaledgemd.org may retain transaction records, billing information, payment status, and other information necessary for accounting, customer service, fraud prevention, tax, legal, and business purposes.

12. Third-Party Websites, Services, and Integrations

The Services may contain links to, integrate with, or allow access to third-party websites, applications, platforms, products, content, or services.

Third parties may collect information directly from you and may operate under their own privacy policies and terms.

vitaledgemd.org does not control and is not responsible for the privacy, security, accuracy, availability, or practices of third parties.

Your use of third-party services is at your own risk and subject to the applicable third party's policies and agreements.

13. Social Media and Public Platforms

When you interact with vitaledgemd.org through a social-media platform or public website, the platform may collect and process information according to its own policies.

Information you post publicly may be viewed, copied, stored, shared, indexed, or used by others.

vitaledgemd.org may use, display, respond to, repost, or otherwise interact with public content relating to vitaledgemd.org, its products, services, customers, or business, to the extent permitted by law.

14. Business-Customer and SaaS Data

In some circumstances, vitaledgemd.org may process information on behalf of a business customer, account owner, employer, organization, or other third party.

When vitaledgemd.org processes information on behalf of another party, that party may control the purposes and means of processing the information.

Requests relating to information controlled by a business customer or other third party should generally be directed to that party. vitaledgemd.org may refer requests to the appropriate business customer or account owner.

The use of information processed on behalf of a business customer may also be governed by a separate agreement between vitaledgemd.org and that customer.

15. Data Retention

vitaledgemd.org may retain information for as long as it determines reasonably necessary or appropriate for the purposes described in this Privacy Policy, including to:

Provide the Services
Maintain business and transaction records
Comply with legal, regulatory, tax, accounting, and reporting obligations
Resolve disputes
Enforce agreements
Protect legal rights
Prevent fraud and abuse
Maintain security
Support business continuity
Complete pending transactions
Respond to requests
Maintain backups and archives

Retention periods may vary based on the type of information, the nature of the relationship, operational needs, legal requirements, contractual obligations, and other relevant considerations.

Deleting an account or submitting a deletion request may not result in the immediate or complete deletion of all information. vitaledgemd.org may retain information where permitted or required by law, including in backups, archives, fraud-prevention systems, legal records, and deidentified or aggregated datasets.

16. Data Security

vitaledgemd.org may use administrative, organizational, physical, and technical measures designed to protect information.

No security system, method of transmission, storage system, website, or network can be guaranteed to be completely secure.

To the maximum extent permitted by law, vitaledgemd.org does not guarantee the absolute security, confidentiality, integrity, or availability of information.

You are responsible for maintaining the confidentiality of account credentials and for promptly notifying vitaledgemd.org of suspected unauthorized access or misuse.

Information transmitted through the internet, email, text messaging, or other communication systems may be subject to interception, loss, misuse, or unauthorized access.

17. Children's Privacy

Unless a supplemental notice expressly states otherwise, the Services are not intended for children under the age of 13 or any higher minimum age required by applicable law.

vitaledgemd.org does not knowingly collect personal information from children in violation of applicable law.

If you believe a child has provided personal information in violation of this section, contact hello@vitaledgemd.org.

vitaledgemd.org may request information reasonably necessary to verify the request and may delete, restrict, or retain information as permitted or required by law.

18. International Users and Data Transfers

vitaledgemd.org and its service providers may process, store, or transfer information in the United States and other countries.

Privacy and data-protection laws in those countries may differ from the laws of your jurisdiction.

Where required by applicable law, vitaledgemd.org may use contractual, organizational, or other measures relating to international data transfers.

By using the Services or providing information, you acknowledge that information may be processed in jurisdictions outside your place of residence.

19. Your Choices and Requests

Depending on your location and applicable law, you may have certain rights regarding personal information.

These rights may include the ability to request:

Access to personal information
Confirmation of whether information is being processed
Correction of inaccurate information
Deletion of certain information
A portable copy of certain information
Restriction of certain processing
Withdrawal of consent
An objection to certain processing
An opt-out of certain sales, sharing, or targeted advertising
Limitation of certain uses of sensitive information
An appeal of a request decision

These rights are not absolute and may be subject to exceptions, limitations, verification requirements, and applicable-law thresholds.

vitaledgemd.org may deny, limit, or decline requests where permitted by law, including when:

A request cannot be verified
An exception applies
Information must be retained
The request would adversely affect another person's rights
The request is excessive, repetitive, manifestly unfounded, fraudulent, or abusive
The request would interfere with legal obligations, security, fraud prevention, or legal claims
vitaledgemd.org is not legally required to honor the request

To submit a privacy request, contact hello@vitaledgemd.org.

Your request should clearly describe the right you wish to exercise and provide sufficient information to allow vitaledgemd.org to identify relevant records and verify your identity.

vitaledgemd.org may request additional information to verify your identity, authority, residency, or relationship with the Services.

Where permitted by law, vitaledgemd.org may charge a reasonable fee or refuse to act on requests that are excessive, repetitive, manifestly unfounded, or abusive.

20. Authorized Agents

Where permitted by applicable law, you may authorize another person to submit a request on your behalf.

vitaledgemd.org may require evidence of the agent's authority and may require you to verify your identity or confirm the request directly.

vitaledgemd.org may reject a request from an agent that does not provide sufficient evidence of authorization.

21. U.S. State Privacy Disclosures

Depending on applicable law and the Services used, vitaledgemd.org may collect the following general categories of personal information:

Identifiers and contact information
Customer-record information
Commercial information
Internet and electronic-network activity
Device information
Approximate or precise geolocation information
Audio, electronic, visual, or similar information
Professional and employment-related information
Education-related information
Sensitive personal information
Inferences and derived information
Information submitted through communications or use of the Services

These categories may be collected from the sources described in this Privacy Policy and may be used for the business and commercial purposes described in this Privacy Policy.

These categories may be disclosed to the categories of recipients described in this Privacy Policy.

Where required by applicable law, eligible residents may request access, correction, deletion, portability, or an opt-out of certain sales, sharing, or targeted advertising.

vitaledgemd.org will not unlawfully discriminate against an individual for exercising an applicable privacy right. However, exercising certain rights may prevent vitaledgemd.org from providing products, services, features, discounts, benefits, or functionality that depend on the affected information.

Where permitted by law, vitaledgemd.org may offer programs, benefits, discounts, promotions, or other incentives in exchange for the collection, retention, or use of personal information.

22. Legal Bases for Processing

Where applicable law requires a legal basis for processing personal information, vitaledgemd.org may rely on one or more of the following:

Performance of a contract
Steps taken at your request before entering into a contract
Compliance with legal obligations
Protection of vital interests
Consent
Legitimate interests
Other legal bases available under applicable law

Legitimate interests may include operating and improving the Services, conducting business, communicating with customers, marketing, preventing fraud, protecting security, enforcing agreements, and protecting legal rights.

Where processing is based on consent, you may withdraw consent where permitted by law. Withdrawal does not affect processing that occurred before the withdrawal and may prevent the continued provision of certain Services.

23. Employment, Applicant, Contractor, and Vendor Information

If you apply for employment, contracting work, a vendor relationship, or another business opportunity, vitaledgemd.org may collect and process information relating to your application, qualifications, background, references, communications, and relationship with vitaledgemd.org.

Additional notices or agreements may apply to employees, applicants, contractors, vendors, and business contacts.

24. Mobile Phone Numbers and Text Messaging

By providing your mobile number, you consent to receive informational and promotional text messages and notifications from vitaledgemd.org.

Message frequency may vary depending on your interactions with vitaledgemd.org. Standard message and data rates may apply.

You may opt out of text messages by replying **STOP** or by using another reasonable method to communicate your request. You may reply **HELP** for assistance.

Mobile information will not be sold or shared with third parties or affiliates for their independent marketing or promotional purposes.

Text-message originator opt-in data and consent will not be shared with third parties for unrelated purposes.

vitaledgemd.org may share personal information, mobile information, SMS opt-in information, or consent status with service providers that assist with providing messaging services, including:

Messaging platforms
Telecommunications providers
Phone companies
Carriers
Aggregators
Customer-service providers
Contractors
Other vendors assisting with text-message delivery

We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages.

25. Changes to This Privacy Policy

vitaledgemd.org may modify, amend, replace, or update this Privacy Policy at any time.

Changes become effective when posted unless a different effective date is stated.

Where required by applicable law, vitaledgemd.org may provide additional notice of material changes.

Your continued use of the Services after an updated Privacy Policy becomes effective constitutes acknowledgment of the updated policy to the extent permitted by law.

You are responsible for periodically reviewing this Privacy Policy.

26. Supplemental Notices and Conflicts

Additional privacy notices, consent forms, contractual terms, or policies may apply to specific Services, jurisdictions, transactions, or relationships.

If a supplemental notice expressly conflicts with this Privacy Policy, the supplemental notice will control with respect to the specific subject addressed by that notice.

If any provision of this Privacy Policy is determined to be invalid or unenforceable, the remaining provisions will remain in effect to the maximum extent permitted by law.

27. No Contractual Rights

Except where applicable law provides otherwise, this Privacy Policy is intended to describe information practices and does not create contractual rights, fiduciary duties, or obligations beyond those imposed by applicable law or an express written agreement signed by vitaledgemd.org.

Nothing in this Privacy Policy limits any rights, defenses, remedies, exceptions, or limitations available to vitaledgemd.org under applicable law.

28. Contact Information

For questions, requests, or concerns relating to this Privacy Policy or the handling of personal information, contact:

hello@vitaledgemd.org